Insurance Expert

Job Title: Insurance Expert

Job Type: Part-time, Contract

Location: Fully Remote

Time Commitment: Minimum 20 hours per week

Job Summary:

Join our team as an Insurance Expert, where your industry knowledge will shape the future of AI-powered insurance solutions. In this pivotal role, you will help evaluate and enhance Enterprise AI Agents built to support both commercial and personal insurance workflows. Your insights will directly contribute to benchmarking the agent’s comprehension of coverage, compliance, and claims processes.

Key Responsibilities:

1. Create and refine insurance-related documents tailored to fictional business scenarios, ensuring accuracy and industry relevance.
2. Develop high-quality insurance queries with corresponding ideal, ground-truth responses.
3. Review and humanize evaluation rubrics, making complex criteria accessible and actionable for ongoing assessments.
4. Assess and grade AI-generated insurance responses using clear Yes/No logic with well-articulated reasoning.
5. Evaluate retrieval quality by scoring source-document snippet relevance on a 0–4 scale.
6. Collaborate with cross-functional team members to identify opportunities for AI solution improvements in insurance operations.
7. Stay current on best practices in insurance compliance, underwriting, and claims management to ensure agent accuracy.

Required Skills and Qualifications:

1. Minimum 3 years of hands-on experience in insurance compliance or core insurance functions such as commercial/personal lines underwriting, property/auto/workers’ compensation claims adjusting, independent insurance agency, or compliance analysis.
2. Bachelor’s degree required; MBA preferred.
3. Exceptional written and verbal communication skills, with a strong emphasis on clarity, precision, and analytical thinking.
4. Native or fluent proficiency in English.
5. Deep understanding of insurance coverage forms, claims logic, and industry decision-making processes.
6. Demonstrated ability to review, analyze, and improve complex insurance documentation.
7. Familiarity with insurance workflow evaluation and performance benchmarking.

Preferred Qualifications:

1. MBA or advanced degree in Business, Insurance, or related field.
2. Experience evaluating or developing AI solutions for insurance operations.
3. Track record of working remotely and independently while delivering high-quality results.