Bill and Account Collector
$59 - $111/hourpay
Contractor
Remote
Required Skills
Recordkeeping
Compliance
Account Management
Payment Processing
Conflict Resolution
Customer Service
Communication
Negotiation
About micro1
micro1 is a data engine that helps AI labs train foundational models and enterprises build AI agents. We provide frontier evaluations and reinforcement learning environments used to improve LLM capabilities, as well as contextual evaluations used to monitor and improve AI agents in enterprise settings. Our data engine includes an AI recruiter agent that sources and vets domain experts, a data platform that enables rapid production of high-quality training data, and a pipeline performance system that ensures both quality and velocity.
Our goal is to have 1 billion people doing meaningful work by contributing their expertise to the development of frontier AI models. We’ve raised $40M+ in funding, and our AI recruiter has powered more than 1 million AI-led interviews as our global network of experts expands to form the human intelligence layer for AGI.
Job Summary:
Join our customer’s team as a Bill and Account Collector, where your expertise in managing accounts and recovering overdue payments will drive financial health and customer satisfaction. As an integral AI trainer expert, you will help shape the future of billing and collections by leveraging your industry knowledge to support our innovative projects and technology-driven environment.
Key Responsibilities:
- Contact customers regarding overdue bills and outstanding accounts using written and verbal communication channels.
- Negotiate payment plans and settlements in accordance with company policies and financial regulations.
- Review, update, and maintain accurate account records and documentation of collection activities.
- Track outstanding balances, monitor payment histories, and identify trends impacting collections.
- Ensure all collection activities comply with applicable laws, regulations, and ethical standards.
- Collaborate with cross-functional teams to resolve account discrepancies and improve processes.
- Utilize advanced tools and CRM systems to manage workflow, generate reports, and optimize efficiency.
Required Skills and Qualifications:
- Proven recordkeeping and compliance experience in billing or collections.
- Strong account management, payment processing, and negotiation abilities.
- Exceptional written and verbal communication skills with a customer-focused mindset.
- Keen conflict resolution and problem-solving skills.
- High attention to detail, decision-making, and organizational skills.
- Proficiency in CRM systems, billing and collections software, spreadsheets, and office applications.
- Knowledge of industry regulations and best practices in debt recovery.
Preferred Qualifications:
- Experience as an AI trainer or subject-matter expert in billing and account collections.
- Associate degree or higher in finance, business, or a related field.
- Background in training, technology adoption, or process improvement projects.