Billing and Posting Clerk - AI trainer

Job Title: Billing and Posting Clerk - AI trainer

Job Type: Full-time

Location: Remote

Job Summary:

Join our customer’s team as a Billing and Posting Clerk - AI trainer and play a central role in optimizing billing operations and enhancing next-generation AI tools. You will combine your billing expertise with data accuracy and effective communication to support innovative AI-driven processes in a dynamic remote environment.

Key Responsibilities:

• Process and validate billing and posting transactions with attention to detail and accuracy.
• Collaborate with AI developers to provide feedback and training data for billing automation models.
• Perform data entry tasks efficiently using billing software and basic Excel functions.
• Ensure timely management and reconciliation of accounts and invoices.
• Monitor and resolve discrepancies or errors in billing records.
• Communicate complex billing processes and documentation clearly, both in writing and verbally.
• Contribute to continuous improvement of internal AI tools and workflow optimizations.

Required Skills and Qualifications:

• Proven experience in billing, posting, or related data entry roles.
• Proficiency in billing software and intermediate familiarity with Excel.
• Exceptional written and verbal communication skills, with a strong emphasis on clarity and detail.
• Accurate and efficient data entry abilities, ensuring high quality outputs for AI training.
• Strong organizational skills and capability to manage multiple tasks independently in a remote setting.
• Ability to troubleshoot billing discrepancies and maintain meticulous records.
• Passion for continuous learning and supporting the advancement of AI-driven solutions.

Preferred Qualifications:

• Experience collaborating with AI or technology teams on process improvements.
• Understanding of AI or machine learning concepts in a billing or data entry context.
• Background in remote work environments with international teams.