SQL Support Analyst

Required Skills

sql
control-m
datastage
etl
log analysis
job scheduling
data pipeline troubleshooting
automation
scripting
problem-solving
written communication
verbal communication
documentation
remote work capability
process improvement
root cause analysis
data validation
stakeholder communication
itil
detail-oriented

Job Description

Job Title: SQL Support Analyst


Job Type: Contractor


Location: Remote(USA)


Job Summary:

Join our team as a SQL Support Analyst and play a critical role in maintaining the stability and reliability of our data processing operations. You will act as the backbone for data integrity by managing job scheduling, troubleshooting data pipelines, and ensuring seamless batch processing. If you are passionate about problem-solving, data management, and thrive in dynamic technical environments, this is the perfect role for you.


Key Responsibilities:

• Manage job scheduling and conduct in-depth log analysis using Control-M to ensure robust batch processing.

• Monitor and diagnose DataStage data pipeline failures, proactively identifying root causes and delivering timely resolutions.

• Execute and optimize SQL queries, including selects and subqueries, to support troubleshooting and data validation efforts.

• Collaborate with cross-functional teams to escalate and resolve complex technical issues.

• Maintain thorough documentation of issues, solutions, and best practices to enhance process efficiency.

• Provide clear, professional written and verbal communication with stakeholders at all levels.

• Continuously seek opportunities to automate monitoring tasks and streamline support processes.


Required Skills and Qualifications:

• Proven expertise in SQL, including writing complex selects and subqueries for data validation and troubleshooting.

• Hands-on experience with Control-M for job scheduling and log analysis.

• Strong proficiency in DataStage or similar ETL/data pipeline tools.

• Exceptional written and verbal communication skills, with an ability to convey technical concepts to non-technical audiences.

• Solid problem-solving skills and a detail-oriented mindset.

• Ability to work independently and prioritize multiple support tasks in a remote setting.

• Proactive, accountable, and committed to delivering high-quality results.


Preferred Qualifications:

• Exposure to automation or scripting tools for process improvement.

• Experience supporting large-scale, mission-critical data environments.

• Familiarity with ITIL or similar support frameworks.

About micro1
micro1 is a data engine that helps AI labs train foundational models and enterprises build AI agents. We provide frontier evaluations and reinforcement learning environments used to improve LLM capabilities, as well as contextual evaluations used to monitor and improve AI agents in enterprise settings. Our data engine includes an AI recruiter agent that sources and vets domain experts, a data platform that enables rapid production of high-quality training data, and a pipeline performance system that ensures both quality and velocity.
Our goal is to have 1 billion people doing meaningful work by contributing their expertise to the development of frontier AI models. We’ve raised $40M+ in funding, and our AI recruiter has powered more than 1 million AI-led interviews as our global network of experts expands to form the human intelligence layer for AGI.

Apply now

Refer and Earn$100