SQL Support Analyst

Required Skills

sql
control-m
datastage
etl
log analysis
job scheduling
data pipeline troubleshooting
automation
scripting
problem-solving
written communication
verbal communication
documentation
remote work capability
process improvement
root cause analysis
data validation
stakeholder communication
itil
detail-oriented
About micro1
micro1 connects domain experts to the development of frontier AI models. Real-world expertise is turned into training data, evaluations, and feedback loops that improve how models perform. AI labs and enterprises use micro1 to train models and build reliable AI agents through advanced evaluations and reinforcement learning environments. Experts contribute directly to how AI systems learn, reason, and perform across domains like finance, healthcare, engineering, and more. Our platform identifies and vets top talent through an AI recruiter, enabling high-quality contributions at scale.
Our goal is to enable 1 billion people to do meaningful work by applying their expertise to AI. We’ve raised $40M+ in funding, and our AI recruiter has powered over 1 million AI-led interviews as our global network of experts grows into the human intelligence layer for AI.

Job Description

Job Title: SQL Support Analyst


Job Type: Contractor


Location: Remote(USA)


Job Summary:

Join our team as a SQL Support Analyst and play a critical role in maintaining the stability and reliability of our data processing operations. You will act as the backbone for data integrity by managing job scheduling, troubleshooting data pipelines, and ensuring seamless batch processing. If you are passionate about problem-solving, data management, and thrive in dynamic technical environments, this is the perfect role for you.


Key Responsibilities:

• Manage job scheduling and conduct in-depth log analysis using Control-M to ensure robust batch processing.

• Monitor and diagnose DataStage data pipeline failures, proactively identifying root causes and delivering timely resolutions.

• Execute and optimize SQL queries, including selects and subqueries, to support troubleshooting and data validation efforts.

• Collaborate with cross-functional teams to escalate and resolve complex technical issues.

• Maintain thorough documentation of issues, solutions, and best practices to enhance process efficiency.

• Provide clear, professional written and verbal communication with stakeholders at all levels.

• Continuously seek opportunities to automate monitoring tasks and streamline support processes.


Required Skills and Qualifications:

• Proven expertise in SQL, including writing complex selects and subqueries for data validation and troubleshooting.

• Hands-on experience with Control-M for job scheduling and log analysis.

• Strong proficiency in DataStage or similar ETL/data pipeline tools.

• Exceptional written and verbal communication skills, with an ability to convey technical concepts to non-technical audiences.

• Solid problem-solving skills and a detail-oriented mindset.

• Ability to work independently and prioritize multiple support tasks in a remote setting.

• Proactive, accountable, and committed to delivering high-quality results.


Preferred Qualifications:

• Exposure to automation or scripting tools for process improvement.

• Experience supporting large-scale, mission-critical data environments.

• Familiarity with ITIL or similar support frameworks.

Apply now

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