Travel Agent - AI trainer

Required Skills

Reservation Systems & Booking Software

Ticketing & Fare Calculation

Customer Information Management

Travel Documentation & Regulations

Itinerary Management & Changes

Job Description

Job Title: Travel Agent - AI trainer

Job Type: Full-time

Location: Remote

Job Summary:

Join our customer's team as a Travel Agent - AI trainer, where your hands-on travel industry expertise will play a vital role in shaping innovative AI-driven solutions. You will leverage your in-depth knowledge of travel workflows to train and refine next-generation AI systems, enhancing the digital travel booking experience. This is a unique opportunity to blend frontline customer service skills with cutting-edge technology, all from the comfort of your remote workspace.

Key Responsibilities:

- Collaborate with AI development teams to train and validate AI models using real-world travel scenarios

- Provide expert feedback on reservation systems, booking software, and ticketing processes to optimize AI accuracy

- Test and review AI-generated itineraries and fare calculations for reliability and compliance

- Ensure AI solutions adhere to travel documentation standards and regulatory requirements

- Evaluate and refine AI handling of itinerary management, customer preferences, and booking changes

- Document findings and communicate improvement strategies clearly to technical and non-technical stakeholders

- Contribute travel insights to foster the AI’s ability to deliver exceptional customer service

Required Skills and Qualifications:

- Proven experience with reservation systems, booking software, and ticketing platforms

- Strong command of fare calculation, ticketing procedures, and travel documentation requirements

- Demonstrated expertise in handling customer information and sensitive data with discretion

- In-depth understanding of travel regulations and compliance protocols

- Track record of managing complex itineraries and responding effectively to booking changes

- Excellent written and verbal communication skills, with a high standard of professionalism and empathy

- Ability to work independently in a remote environment while meeting project deadlines

Preferred Qualifications:

- Experience in training or onboarding staff in the travel or technology sectors

- Familiarity with AI, machine learning concepts, or digital transformation initiatives

- Multilingual abilities or exposure to international travel markets

About micro1

micro1 is a data engine that helps AI labs train foundational models and enterprises build AI agents. We provide frontier evaluations and reinforcement learning environments used to improve LLM capabilities, as well as contextual evaluations used to monitor and improve AI agents in enterprise settings. Our data engine includes an AI recruiter agent that sources and vets domain experts, a data platform that enables rapid production of high-quality training data, and a pipeline performance system that ensures both quality and velocity.

Our goal is to have 1 billion people doing meaningful work by contributing their expertise to the development of frontier AI models. We’ve raised $40M+ in funding, and our AI recruiter has powered more than 1 million AI-led interviews as our global network of experts expands to form the human intelligence layer for AGI.

This job is currently closed and not accepting applications. Thank you for your interest!

Refer and Earn