Appointment Setters

Job Title: Appointment Setters

Job Type: Full-time

Location: Remote

Job Summary:

Virtual Staffing Solutions is seeking highly motivated Appointment Setters to join our dynamic team. In this role, you will engage with prospective claimants responding to marketing campaigns, expertly guiding them through a structured qualification process, and scheduling consultations with licensed legal professionals. The ideal candidate has exceptional communication skills and thrives in a fast-paced, remote work environment.

Key Responsibilities:

1. Conduct both inbound and outbound calls to potential claimants and clients.
2. Utilize a structured script to qualify leads accurately and efficiently.
3. Book appointments for eligible individuals with licensed legal professionals.
4. Document all call activities and outcomes in the CRM system with attention to detail.
5. Respond promptly and professionally to inquiries across multiple communication platforms.
6. Collaborate with team members to optimize outreach strategies and achieve daily targets.
7. Uphold confidentiality and professionalism in every interaction.

Required Skills and Qualifications:

1. Outstanding written and verbal communication skills are essential.
2. Proven experience in appointment setting, sales, or customer service roles.
3. Comfortable with remote work and self-motivated to meet goals independently.
4. Experience handling high call volume and fast-paced environments.
5. Technologically adept, with the ability to navigate CRM and communication tools.
6. Strong attention to detail and exceptional organizational skills.

Preferred Qualifications:

1. Previous experience in legal, healthcare, or virtual staffing sectors.
2. Bilingual or multilingual abilities are a strong plus.
3. Background in lead qualification or telemarketing campaigns.