Branch Operations Specialist

$20 - $50/hourpay

Required Skills

Workflow Documentation
Process Mapping
Quality Assurance
Transaction Processing
Customer Service (Banking)
Compliance & KYC
Remote Work Tools

Job Description

Job Title: Branch Operations Specialist


Job Type: Specialized AI Training


Location: Remote


Job Summary:

Join our customer's team as a Branch Operations Specialist serving as an AI training expert. In this innovative role, you'll leverage your branch banking experience—especially as a teller—to help develop and enhance advanced AI models tailored for financial operations. Your attention to detail and commitment to communication will directly impact the quality and accuracy of our AI-driven banking solutions.


Key Responsibilities:

  1. Utilize in-depth knowledge of branch operations and teller routines to train and refine AI models
  2. Document, evaluate, and optimize typical teller workflows and daily banking procedures for machine learning applications
  3. Collaborate with AI product and engineering teams to identify gaps and improve model performance
  4. Assess AI model outputs for accuracy, consistency, and adherence to banking standards
  5. Draft comprehensive written feedback and data annotations based on real-world teller scenarios
  6. Contribute to the creation of robust training datasets representing a wide spectrum of branch operations
  7. Stay updated on industry best practices in banking and AI training methodologies



Required Skills and Qualifications:

  1. Proven experience as a bank teller or in branch operations, with a deep understanding of daily routines and compliance expectations
  2. Exceptional written and verbal communication skills, with strong attention to detail
  3. Ability to translate practical banking expertise into structured training content for AI models
  4. Analytical mindset, capable of assessing processes and making actionable recommendations
  5. Comfortable working independently and proactively in a remote setting
  6. Adaptability and eagerness to learn about AI technologies and their applications in banking
  7. Proficient with digital collaboration and documentation tools



Preferred Qualifications:

  1. Experience in AI model training, data annotation, or process optimization
  2. Background in financial technology or digital banking transformation
  3. Familiarity with compliance and regulatory requirements in banking operations


About micro1
micro1 is a data engine that helps AI labs train foundational models and enterprises build AI agents. We provide frontier evaluations and reinforcement learning environments used to improve LLM capabilities, as well as contextual evaluations used to monitor and improve AI agents in enterprise settings. Our data engine includes an AI recruiter agent that sources and vets domain experts, a data platform that enables rapid production of high-quality training data, and a pipeline performance system that ensures both quality and velocity.
Our goal is to have 1 billion people doing meaningful work by contributing their expertise to the development of frontier AI models. We’ve raised $40M+ in funding, and our AI recruiter has powered more than 1 million AI-led interviews as our global network of experts expands to form the human intelligence layer for AGI.

This job is currently closed and not accepting applications. Thank you for your interest!

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