Content Operations Analyst, Trust and Safety

Job Title: Content Operations Analyst, Trust and Safety

Job Type: Full-time ( 12-Week Engagement)

Location: On-site work in Las Vegas

Job Summary

We are seeking a highly skilled Content Operations Analyst to join our customer’s team in a critical 12-week engagement. You will play a crucial role in assessing AI outputs, moderating complex user-generated content, and shaping policy precedents in a rapidly evolving Trust and Safety environment. This position offers the unique opportunity to collaborate directly with internal stakeholders and make a significant impact on emerging risk operations.

Key Responsibilities

• Evaluate AI model outputs to ensure safety, policy compliance, and alignment with Trust and Safety standards.
• Review and adjudicate user-generated content (UGC), including ambiguous and gray-area cases.
• Provide expert insights into Trust and Safety policy development, guideline refinement, and precedent creation.
• Collaborate with internal stakeholders to facilitate knowledge transfer on enforcement decisions, knowledge bases (KBs), and "case law."
• Deliver comprehensive feedback on client deliverables, particularly during early calibration and quality assurance phases.
• Identify, triage, and mitigate emerging and complex safety, policy, or integrity risks in AI-driven environments.
• Support the continuous improvement of content judgment frameworks and operational best practices.

Required Skills and Qualifications

• 2–3 years’ hands-on experience in Trust & Safety content moderation, adversarial testing, or policy compliance roles.
• Demonstrated expertise in rating/evaluating AI-generated outputs and interpreting nuanced content policies.
• Strong creative abilities for scenario generation and identifying emerging threats.
• Exceptional written and verbal communication skills, with meticulous attention to detail and clarity.
• Security-oriented mindset with proven experience in vulnerability analysis and escalation.
• Native-level English (en-US) fluency, with deep cultural and linguistic awareness for U.S. content standards.
• Availability for on-site work in Las Vegas, committed to a 12-week full-time.

Preferred Qualifications

• Advanced degree in a relevant social science (MSW, LCSW, Sociology, Ethics) or a blend of technical and human-centered disciplines.
• Background in establishing policy precedents or contributing to content "case law" in ambiguous enforcement contexts.
• Hands-on experience in AI safety evaluation or related policy enforcement domains.