Product Validation Expert
Contractor
remote
Required Skills
User experience evaluation
product validation
Analytical assessment
risk identification skills
About micro1
micro1 is a data engine that helps AI labs train foundational models and enterprises build AI agents. We provide frontier evaluations and reinforcement learning environments used to improve LLM capabilities, as well as contextual evaluations used to monitor and improve AI agents in enterprise settings. Our data engine includes an AI recruiter agent that sources and vets domain experts, a data platform that enables rapid production of high-quality training data, and a pipeline performance system that ensures both quality and velocity.
Our goal is to have 1 billion people doing meaningful work by contributing their expertise to the development of frontier AI models. We’ve raised $40M+ in funding, and our AI recruiter has powered more than 1 million AI-led interviews as our global network of experts expands to form the human intelligence layer for AGI.
Job Summary:
Join our customer's team as a Product Validation Expert and play a key role in ensuring that a widely used AI-powered consumer product deliver safe, accurate, and helpful experiences. You will design and implement evaluation processes to understand user perceptions.
Key Responsibilities:
- Design and develop robust rubrics for evaluating AI model outputs from a user experience (UX) perspective.
- Receive, analyze, and execute evaluation tasks focused on identifying potential issues that could lead to a poor user experience of this AI product.
- Collaborate closely with cross-functional teams to define and refine product validation criteria and safety standards.
- Translate user insights into actionable feedback for model improvement, focusing on accuracy, safety, and helpfulness.
- Document findings and recommendations with clarity, ensuring stakeholders understand the impact on end-user satisfaction.
- Continuously monitor evolving AI product usage and proactively identify emerging risks or concerns from a UX point of view.
Required Skills and Qualifications:
- Exceptional written and verbal communication skills, with a strong emphasis on clarity and precision.
- Ability to develop and apply evaluative frameworks that balance user experience, safety, and product performance.
- Strong analytical mindset and attention to detail when assessing user risks or usability issues.
- Comfort collaborating with diverse teams and adapting to fast-changing project requirements.
- Proficiency in documenting complex findings in a user-friendly and actionable manner.
- Ability to commit at least 15 hours per week to sharing experiences and tasks.
Preferred Qualifications:
- Familiarity with current widely used AI consumer products and their typical user journeys.