Counter Clerk - AI trainer

Required Skills

About micro1
micro1 is a data engine that helps AI labs train foundational models and enterprises build AI agents. We provide frontier evaluations and reinforcement learning environments used to improve LLM capabilities, as well as contextual evaluations used to monitor and improve AI agents in enterprise settings. Our data engine includes an AI recruiter agent that sources and vets domain experts, a data platform that enables rapid production of high-quality training data, and a pipeline performance system that ensures both quality and velocity.
Our goal is to have 1 billion people doing meaningful work by contributing their expertise to the development of frontier AI models. We’ve raised $40M+ in funding, and our AI recruiter has powered more than 1 million AI-led interviews as our global network of experts expands to form the human intelligence layer for AGI.

Job Description

Job Title: Counter Clerk - AI trainer


Job Type: Part-time


Location: Remote


Job Summary:

Join our customer's team as a Counter Clerk - AI trainer, where you'll leverage your subject matter expertise in counter sales and customer service to help train cutting-edge AI systems. This unique, remote, part-time role empowers you to influence the future of AI by sharing your real-world knowledge, particularly in managing repairs, rentals, and service orders at the counter.


Key Responsibilities:

  • Serve as a Subject Matter Expert (SME) in counter sales, providing deep insights for AI data annotation and training.
  • Utilize your experience handling in-person orders for repairs, rentals, and services to simulate real-world customer interactions.
  • Describe available service options clearly and effectively within training scenarios.
  • Compute and communicate costs, as well as process mock payment procedures for AI learning purposes.
  • Provide detailed written and verbal feedback to improve AI understanding of customer service workflows.
  • Collaborate with other trainers, developers, and QA specialists to ensure AI models are robust and accurate.
  • Identify gaps in AI performance and contribute actionable data for continuous improvement.



Required Skills and Qualifications:

  • Demonstrated experience as a counter clerk or in a front-line customer service environment.
  • Strong written and verbal communication skills with a keen attention to detail.
  • Proven ability to receive, process, and accurately document orders for repairs, rentals, and service requests.
  • Experience explaining service options and closing transactions, including cost computation and payment acceptance.
  • Comfort working remotely and participating in digital collaboration platforms.
  • Interest in technology, AI systems, and data-driven processes.
  • High level of reliability, initiative, and a customer-focused mindset.



Preferred Qualifications:

  • Previous experience training others or working with AI/ML projects.
  • Familiarity with digital tools for annotation, workflow documentation, or customer management systems.
  • Background in process improvement or quality assurance in a service environment.


This job is currently closed and not accepting applications. Thank you for your interest!

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