Salesforce User / Specialist
$30 - $60/hourpay
Required Skills
salesforce
crm management
salesforce navigation
reporting and dashboards
data entry and validation
workflow usage
customer data management
data analysis
About micro1
micro1 connects domain experts to the development of frontier AI models. Real-world expertise is turned into training data, evaluations, and feedback loops that improve how models perform. AI labs and enterprises use micro1 to train models and build reliable AI agents through advanced evaluations and reinforcement learning environments. Experts contribute directly to how AI systems learn, reason, and perform across domains like finance, healthcare, engineering, and more. Our platform identifies and vets top talent through an AI recruiter, enabling high-quality contributions at scale.
Our goal is to enable 1 billion people to do meaningful work by applying their expertise to AI. We’ve raised $40M+ in funding, and our AI recruiter has powered over 1 million AI-led interviews as our global network of experts grows into the human intelligence layer for AI.
Job Description
Job Title: Salesforce User / Specialist
Job Type: Contractor
Location: Remote
Job Summary:
We are seeking a skilled Salesforce User / Specialist to support our customer’s team in maximizing their CRM effectiveness. In this expert-level, remote role, you will leverage your hands-on Salesforce experience to drive workflow efficiency, data accuracy, and insightful reporting. Your contributions will play a vital part in developing and maintaining high-quality CRM data and processes for AI training initiatives.
Key Responsibilities:
- Utilize Salesforce daily to manage and update leads, opportunities, and customer records with precision.
- Ensure CRM data integrity through accurate data entry, validation, and regular audits.
- Navigate Salesforce workflows and optimize day-to-day processes for team effectiveness.
- Create and analyze reports and dashboards to support business insights and decision-making.
- Collaborate with the customer’s team to share CRM best practices, resolve data issues, and support ongoing process improvements.
- Assist in the organization and management of customer information, ensuring that all data remains current and actionable.
- Contribute to AI training initiatives by providing feedback on CRM data usage and daily Salesforce operations.
Required Skills and Qualifications:
- Minimum 2 years of hands-on experience as a Salesforce user, with deep familiarity in CRM management and navigation.
- Expertise in lead and opportunity tracking within Salesforce.
- Proficient in generating, customizing, and interpreting Salesforce reports and dashboards.
- Strong attention to detail with a commitment to maintaining data quality and accuracy.
- Excellent written and verbal communication skills, with the ability to document processes and share knowledge clearly.
- Effective team collaborator, eager to support colleagues and contribute to group success.
- Solid problem-solving skills and a proactive approach to identifying and resolving CRM issues.
Preferred Qualifications:
- Experience supporting AI training projects or data annotation within Salesforce environments.
- Background in customer data management or CRM operations for technology-driven teams.