(M365) Adoption Lead
Required Skills
M365
Prosci ADKAR
Kotter
Job Description
Job Title: (M365) Adoption Lead
Job Type: Permanent
Location: On-site, Abu Dhabi, Abu Dhabi Region, United Arab Emirates
Job Summary
Join our team as a (M365) Adoption Lead, where you will play a pivotal role in driving digital transformation through the effective adoption of Microsoft 365 (M365) solutions. You will evaluate, strategize, and lead the organization-wide implementation, ensuring measurable improvements through robust change management and stakeholder engagement.
Key Responsibilities
- Assess current M365 usage and maturity, identifying gaps and setting clear success metrics and KPIs.
- Lead and oversee organizational adoption of M365 applications, building a network of champions and best practice advocates.
- Design and deliver dynamic training sessions, workshops, and communication campaigns tailored for users, champions, and leaders.
- Collaborate with cross-functional teams to align M365 adoption with broader business needs and digital strategies.
- Monitor, analyze, and report on adoption rates and business impact using data-driven methods and user feedback.
- Provide hands-on support for M365 troubleshooting, optimization of licenses, and continuous improvement recommendations.
- Stay abreast of M365 and industry trends, advising on innovative features and digital workplace enhancements.
Required Skills and Qualifications
- Proven expertise in Microsoft 365 apps and services, with strong knowledge of MS Exchange, MS Teams, MS Viva, MS Intune, and Identity & Access Management.
- 3-5 years’ experience leading M365 adoption or change initiatives in large, complex organizations.
- Demonstrated proficiency in change management frameworks such as Prosci ADKAR and Kotter.
- Exceptional written and verbal communication skills, with an ability to influence and engage at all levels.
- Strong analytical and data interpretation skills to evaluate adoption and engagement metrics.
- Bachelor’s degree in business, IT, or a related field, or equivalent relevant experience.
- Excellent interpersonal skills, with a collaborative, innovative, and agile approach to problem-solving.
Preferred Qualifications
- Certifications in Microsoft 365, change management, or project management.
- Experience designing, deploying, and supporting Microsoft Modern Workplace solutions.
- Exposure to additional change frameworks such as Bridges.
About micro1
micro1 is a data engine that helps AI labs train foundational models and enterprises build AI agents. We provide frontier evaluations and reinforcement learning environments used to improve LLM capabilities, as well as contextual evaluations used to monitor and improve AI agents in enterprise settings. Our data engine includes an AI recruiter agent that sources and vets domain experts, a data platform that enables rapid production of high-quality training data, and a pipeline performance system that ensures both quality and velocity.
Our goal is to have 1 billion people doing meaningful work by contributing their expertise to the development of frontier AI models. We’ve raised $40M+ in funding, and our AI recruiter has powered more than 1 million AI-led interviews as our global network of experts expands to form the human intelligence layer for AGI.