Housekeeping Supervisor

Job Title: Housekeeping Supervisor

Job Type: Supervisor - AI Trainer

Location: Remote

Job Summary:

Join our customer's team as a Housekeeping Supervisor - AI Trainer and play a pivotal role in maintaining the highest standards of cleanliness and efficiency across a remote operation. As a key leader, you will coordinate, supervise, and motivate cleaning personnel to ensure exceptional service delivery and compliance with organizational and industry standards.

Key Responsibilities:

1. Directly supervise and coordinate the work activities of cleaning staff, ensuring tasks are completed to specification and on schedule.
2. Oversee in-house services such as laundry, maintenance, dry cleaning, and valet support as needed.
3. Inspect work performed and facilities to guarantee adherence to cleanliness and safety protocols.
4. Select and recommend appropriate cleaning materials for various surfaces and textiles.
5. Advise managers and administrative staff regarding room readiness and occupancy status.
6. Provide ongoing training, guidance, and motivation to team members.
7. Utilize Microsoft Excel and PowerPoint to create schedules, track performance metrics, and deliver team briefings or reports.

Required Skills and Qualifications:

1. Proficiency in Microsoft Excel and PowerPoint for reporting, tracking, and presentations.
2. Strong verbal and written communication skills, with a keen ability to convey information clearly and professionally.
3. Demonstrated experience in supervising or coordinating work activities of janitorial or housekeeping staff.
4. Exceptional organizational and time-management abilities, with a focus on reliability and attention to detail.
5. Ability to inspect, evaluate, and ensure the quality of cleaning services and facilities.
6. Knowledge of customer and personal service principles for high-standard service delivery.
7. High school diploma or equivalent, with previous related work experience.

Preferred Qualifications:

1. Experience in remote supervision or coordination of distributed teams.
2. Familiarity with facility management or cleaning industry best practices.
3. Background in onboarding, training, or process improvement for housekeeping operations.