Social and Community Service Manager

$50 - $100/hourpay

Required Skills

About micro1
micro1 connects domain experts to the development of frontier AI models. Real-world expertise is turned into training data, evaluations, and feedback loops that improve how models perform. AI labs and enterprises use micro1 to train models and build reliable AI agents through advanced evaluations and reinforcement learning environments. Experts contribute directly to how AI systems learn, reason, and perform across domains like finance, healthcare, engineering, and more. Our platform identifies and vets top talent through an AI recruiter, enabling high-quality contributions at scale.
Our goal is to enable 1 billion people to do meaningful work by applying their expertise to AI. We’ve raised $40M+ in funding, and our AI recruiter has powered over 1 million AI-led interviews as our global network of experts grows into the human intelligence layer for AI.

Job Description

Job Title: Social and Community Service Manager


Job Type: AI Training Subject Matter Expert


Location: Remote


Job Summary:

Join our customer’s team as a Social and Community Service Manager, where your firsthand expertise will play a crucial role in developing advanced AI systems. In this unique position, you will provide real-world insights into social and community service management to train and refine AI models, enhancing their understanding and effectiveness in addressing community needs.


Key Responsibilities:

  1. Serve as a subject matter expert, providing detailed, accurate feedback on social and community service management practices for AI training purposes.
  2. Analyze and interpret case studies, documentation, and scenarios to inform AI system behavior and responses.
  3. Collaborate with AI developers to ensure industry-specific knowledge and ethical standards are integrated into training datasets.
  4. Evaluate AI-generated content for accuracy and relevance, suggesting improvements based on practical experience.
  5. Contribute to the creation of realistic dialogue, decision-making pathways, and intervention strategies for the AI.
  6. Stay updated with current trends, regulations, and best practices in social and community services to ensure AI models are informed by the latest industry standards.
  7. Communicate findings and recommendations clearly through both written reports and virtual meetings.


Required Skills and Qualifications:

  1. Extensive professional experience in social and community service management or a closely related field.
  2. Exceptional written and verbal communication skills, with a passion for detail and clarity.
  3. Strong analytical and critical thinking abilities, especially in problem-solving and scenario analysis.
  4. Demonstrated ability to synthesize complex information for technical and non-technical audiences.
  5. Comfort with remote, collaborative work in a technology-driven environment.
  6. Commitment to accuracy, confidentiality, and ethical practices in all tasks.
  7. Proficiency in using digital collaboration tools and platforms.


Preferred Qualifications:

  1. Previous experience contributing to AI or technology-driven projects in the social services sector.
  2. Advanced degree or certifications related to social work, community services, or public administration.
  3. Demonstrated experience providing training or mentorship to peers or stakeholders.

This job is currently closed and not accepting applications. Thank you for your interest!

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