Jira User / Specialist
$30 - $60/hourpay
Required Skills
jira
issue tracking
agile workflows
scrum/kanban
ticket management
jira dashboards
reporting
workflow configuration (basic)
data analysis
attention to detail
problem-solving
written communication
team collaboration
About micro1
micro1 connects domain experts to the development of frontier AI models. Real-world expertise is turned into training data, evaluations, and feedback loops that improve how models perform. AI labs and enterprises use micro1 to train models and build reliable AI agents through advanced evaluations and reinforcement learning environments. Experts contribute directly to how AI systems learn, reason, and perform across domains like finance, healthcare, engineering, and more. Our platform identifies and vets top talent through an AI recruiter, enabling high-quality contributions at scale.
Our goal is to enable 1 billion people to do meaningful work by applying their expertise to AI. We’ve raised $40M+ in funding, and our AI recruiter has powered over 1 million AI-led interviews as our global network of experts grows into the human intelligence layer for AI.
Job Description
Job Title: Jira User / Specialist
Job Type: Contractor
Location: Remote
Job Summary:
Join our customer’s team as a Jira User / Specialist and play a key role in optimizing Agile workflows and issue tracking processes. In this expert-level, AI training-focused role, you'll leverage your Jira expertise to support seamless team operations and provide valuable insights through data analysis and reporting.
Key Responsibilities:
- Manage and track tickets using Jira to ensure timely resolution and accurate documentation.
- Support Agile teams operating in Scrum and Kanban frameworks, maintaining smooth workflows.
- Configure Jira dashboards and reports to deliver clear, actionable data to stakeholders.
- Perform basic workflow configuration tasks to support evolving project requirements.
- Collaborate closely with team members to gather feedback and refine issue tracking processes.
- Utilize strong written and verbal communication skills to clearly document processes and communicate updates.
- Assist with AI training initiatives by providing structured Jira data and insights to support the project’s goals.
Required Skills and Qualifications:
- Minimum 2 years of hands-on experience using Jira in a user-level capacity.
- Expertise in issue tracking, ticket management, and Agile methodologies (Scrum/Kanban).
- Proficiency in configuring Jira dashboards and generating reports.
- Basic knowledge of Jira workflow configuration and customization.
- Strong data analysis skills with a keen attention to detail.
- Excellent problem-solving abilities within collaborative team environments.
- Outstanding written and verbal communication skills.
Preferred Qualifications:
- Experience supporting AI or data-driven projects.
- Familiarity with remote, cross-functional teams.
- Track record of proactive process improvement in Jira environments.