IT Operations Manager

Core team
$110K - $150K/yr compensation

Required Skills

Device Lifecycle/IT Ops
MDM/Device Management
Inventory & Hardware Management
About micro1
micro1 connects domain experts to the development of frontier AI models. Real-world expertise is turned into training data, evaluations, and feedback loops that improve how models perform. AI labs and enterprises use micro1 to train models and build reliable AI agents through advanced evaluations and reinforcement learning environments. Experts contribute directly to how AI systems learn, reason, and perform across domains like finance, healthcare, engineering, and more. Our platform identifies and vets top talent through an AI recruiter, enabling high-quality contributions at scale.
Our goal is to enable 1 billion people to do meaningful work by applying their expertise to AI. We’ve raised $40M+ in funding, and our AI recruiter has powered over 1 million AI-led interviews as our global network of experts grows into the human intelligence layer for AI.

Job Description

Job Title: IT Operations Manager


Job Type: Full-time


Location: Remote


The Role

Join our team as an IT Operations Manager, leading IT systems, access, security, and user support across a fast-growing organization. You’ll build a scalable, secure IT environment—owning everything from identity management and automation to endpoint security and hardware lifecycle.


What You'll Be Doing

  1. Own core IT operations, including identity/access management, endpoint security, and user lifecycle processes.
  2. Manage MDM/EDR platforms (e.g., Jamf), ensuring device compliance and secure software deployment.
  3. Implement and maintain SSO/IdP integrations across tools (Google Workspace, Slack, GitHub, AWS, GCP, etc.).
  4. Oversee IT support—resolving access issues, installs, and troubleshooting while improving user experience.
  5. Automate onboarding/offboarding workflows to reduce manual effort and improve consistency.
  6. Own enterprise software management—access control, vendor oversight, license optimization, and procurement governance.
  7. Manage the laptop lifecycle (procurement → provisioning → refresh → deprovisioning) and hardware inventory.
  8. Partner with Talent Ops, Finance, and Security on onboarding, budgeting, and compliance.
  9. Continuously improve IT processes, documentation, and scalability.


What We're Looking For

  1. Experience in IT operations, systems administration, or IT infrastructure.
  2. Strong knowledge of MDM/EDR and endpoint management.
  3. Experience with SSO/IdP and SaaS ecosystems (Google Workspace, Slack, etc.).
  4. Background in enterprise software and vendor management.
  5. Ability to drive automation and process improvements.
  6. Strong communication and cross-functional collaboration skills.


Preferred

  1. Experience in high-growth or startup environments.
  2. Familiarity with AWS, GCP, or similar.
  3. Exposure to security best practices and compliance.
  4. Experience with IT automation tools or workflows.


Compensation & Benefits Notice

The national pay range for this full-time position is base salary of $60,000 –$100,000 USD. All employees are eligible for equity compensation, and employees may also receive performance-based bonuses, dependent on role and subject to company policies. micro1 provides a comprehensive benefits package, including up to 100% reimbursement for health-insurance premiums, paid time off, a 401(K) plan with a company match, and additional benefits designed to support a high-performing, remote-first workforce.


micro1 is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, veteran status, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation during the application process, reach out to support@micro1.ai.


Our hiring process utilizes artificial intelligence tools to assist in candidate screening and assessment. Our AI tools are designed to complement, not replace, human decision-making.


Disclaimer

The information contained in this job posting, including but not limited to role responsibilities, qualifications, compensation, and benefits, is provided for informational purposes only and does not constitute a binding offer of employment. micro1 reserves the right to amend, modify, or withdraw any portion of this posting at its sole discretion and without prior notice. All employment decisions are made in accordance with applicable laws and regulations.

This job is currently closed and not accepting applications. Thank you for your interest!

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