Crisis Communications Manager
$30 - $60/hourpay
Required Skills
crisis management
incident response
business continuity planning
rubric development
ai training collaboration
model evaluation
structured reasoning
decision-making under pressure
cross-functional collaboration
written communication
verbal communication
organizational skills
remote work management
ai ethics
enterprise operations
emergency operations
stakeholder management
Job Description
Job Title: Crisis Communications Manager
Job Type: Contractor
Location: Remote
Job Summary:
Join our customer's team as a Crisis Communications Manager, where you will play a pivotal role in AI training and rubric development for high-stakes incident classification and escalation. Leverage your crisis management expertise to shape how critical communications and decisions are made within enterprise environments.
Key Responsibilities:
- Design and implement robust crisis communication strategies tailored for enterprise contexts and AI-driven environments.
- Develop and refine rubrics and tasks for classifying incidents and making escalation decisions based on supplied data.
- Collaborate with AI training teams to ensure assessment rubrics are precise, actionable, and aligned with organizational workflows.
- Evaluate model outputs for clarity and structured reasoning, providing expert feedback to optimize AI performance in real-world scenarios.
- Advise on multi-stage crisis response planning, ensuring solid judgment under uncertainty and systematized escalation pathways.
- Interface with security, HR, and communications stakeholders to integrate crisis protocols into broader organizational operations.
- Produce high-quality written materials and deliver verbal presentations to inform both technical and non-technical audiences.
Required Skills and Qualifications:
- Proven experience in crisis management, incident response, business continuity planning, or emergency operations at the enterprise level.
- Exceptional written and verbal communication skills with an ability to distill complex information into clear guidance.
- Demonstrated strength in exercising sound judgment and making decisions under pressure or uncertainty.
- Ability to develop, evaluate, and iterate on rubrics for structured reasoning and incident classification.
- Familiarity with cross-functional organizational workflows, especially in HR, security, and communications domains.
- Experience working with AI training teams or contributing to data-driven rubric design is highly advantageous.
- Strong organizational skills and the ability to manage competing deadlines in a remote environment.
Preferred Qualifications:
- Background in AI ethics, model evaluation, or rubric-driven assessment frameworks.
- Advanced degree in crisis communications, organizational psychology, or a related field.
- Prior exposure to enterprise-level AI deployment or emergency response simulations.
About micro1
micro1 is a data engine that helps AI labs train foundational models and enterprises build AI agents. We provide frontier evaluations and reinforcement learning environments used to improve LLM capabilities, as well as contextual evaluations used to monitor and improve AI agents in enterprise settings. Our data engine includes an AI recruiter agent that sources and vets domain experts, a data platform that enables rapid production of high-quality training data, and a pipeline performance system that ensures both quality and velocity.
Our goal is to have 1 billion people doing meaningful work by contributing their expertise to the development of frontier AI models. We’ve raised $40M+ in funding, and our AI recruiter has powered more than 1 million AI-led interviews as our global network of experts expands to form the human intelligence layer for AGI.