Crisis Communications Manager
$30 - $60/hourpay
Required Skills
crisis management
incident response
business continuity planning
rubric development
ai training collaboration
model evaluation
structured reasoning
decision-making under pressure
cross-functional collaboration
written communication
verbal communication
organizational skills
remote work management
ai ethics
enterprise operations
emergency operations
stakeholder management
About micro1
micro1 connects domain experts to the development of frontier AI models. Real-world expertise is turned into training data, evaluations, and feedback loops that improve how models perform. AI labs and enterprises use micro1 to train models and build reliable AI agents through advanced evaluations and reinforcement learning environments. Experts contribute directly to how AI systems learn, reason, and perform across domains like finance, healthcare, engineering, and more. Our platform identifies and vets top talent through an AI recruiter, enabling high-quality contributions at scale.
Our goal is to enable 1 billion people to do meaningful work by applying their expertise to AI. We’ve raised $40M+ in funding, and our AI recruiter has powered over 1 million AI-led interviews as our global network of experts grows into the human intelligence layer for AI.
Job Description
Job Title: Crisis Communications Manager
Job Type: Contractor
Location: Remote
Job Summary:
Join our customer's team as a Crisis Communications Manager, where you will play a pivotal role in AI training and rubric development for high-stakes incident classification and escalation. Leverage your crisis management expertise to shape how critical communications and decisions are made within enterprise environments.
Key Responsibilities:
- Design and implement robust crisis communication strategies tailored for enterprise contexts and AI-driven environments.
- Develop and refine rubrics and tasks for classifying incidents and making escalation decisions based on supplied data.
- Collaborate with AI training teams to ensure assessment rubrics are precise, actionable, and aligned with organizational workflows.
- Evaluate model outputs for clarity and structured reasoning, providing expert feedback to optimize AI performance in real-world scenarios.
- Advise on multi-stage crisis response planning, ensuring solid judgment under uncertainty and systematized escalation pathways.
- Interface with security, HR, and communications stakeholders to integrate crisis protocols into broader organizational operations.
- Produce high-quality written materials and deliver verbal presentations to inform both technical and non-technical audiences.
Required Skills and Qualifications:
- Proven experience in crisis management, incident response, business continuity planning, or emergency operations at the enterprise level.
- Exceptional written and verbal communication skills with an ability to distill complex information into clear guidance.
- Demonstrated strength in exercising sound judgment and making decisions under pressure or uncertainty.
- Ability to develop, evaluate, and iterate on rubrics for structured reasoning and incident classification.
- Familiarity with cross-functional organizational workflows, especially in HR, security, and communications domains.
- Experience working with AI training teams or contributing to data-driven rubric design is highly advantageous.
- Strong organizational skills and the ability to manage competing deadlines in a remote environment.
Preferred Qualifications:
- Background in AI ethics, model evaluation, or rubric-driven assessment frameworks.
- Advanced degree in crisis communications, organizational psychology, or a related field.
- Prior exposure to enterprise-level AI deployment or emergency response simulations.