First-Line Supervisors of Entertainment and Recreation Workers, Except Gambling Services

Job Title: First-Line Supervisors of Entertainment and Recreation Workers, Except Gambling Services

Job Type: Supervisory/Management

Location: Remote

Job Summary

Join our customer’s team as a First-Line Supervisor of Entertainment and Recreation Workers, Except Gambling Services. In this pivotal remote role, you will lead dynamic teams to deliver exceptional recreation and entertainment experiences, ensuring high standards and creative solutions. If you are passionate about entertainment, thrive in leadership positions, and have proven success in the field, we want to connect with you.

Key Responsibilities

1. Supervise, motivate, and support entertainment and recreation staff, fostering a culture of excellence and innovation.
2. Coordinate daily operations, schedules, and activities to ensure seamless execution of programs and events.
3. Monitor and maintain compliance with safety regulations, customer standards, and best practices.
4. Facilitate effective communication between team members, management, and participants, both written and verbally.
5. Resolve conflicts, address concerns, and proactively manage team performance and morale.
6. Provide coaching, mentorship, and ongoing feedback to staff to drive professional growth.
7. Contribute to program planning, process improvements, and special projects as needed.

Required Skills and Qualifications

1. Minimum 4 years of experience in entertainment and recreation supervisory roles—this is our #1 criterion.
2. Strong background in entertainment or recreational program management.
3. Exceptional written and verbal communication skills; able to convey information clearly and professionally.
4. Proven ability to lead, inspire, and coordinate remote teams with diverse backgrounds.
5. Demonstrated commitment to safety, quality, and customer satisfaction.
6. Outstanding organizational and problem-solving skills in a fast-paced environment.
7. Technological proficiency with remote collaboration tools.

Preferred Qualifications

1. Recognized achievements, awards, or industry accolades in the entertainment or recreation field.
2. Experience developing and launching new team initiatives or programs.
3. Formal training or certification in leadership or recreation management.