Sales / CRM Operations Specialist
$50 - $80/hourpay
Required Skills
CRM
Sales
Salesforce
About micro1
micro1 is a data engine that helps AI labs train foundational models and enterprises build AI agents. We provide frontier evaluations and reinforcement learning environments used to improve LLM capabilities, as well as contextual evaluations used to monitor and improve AI agents in enterprise settings. Our data engine includes an AI recruiter agent that sources and vets domain experts, a data platform that enables rapid production of high-quality training data, and a pipeline performance system that ensures both quality and velocity.
Our goal is to have 1 billion people doing meaningful work by contributing their expertise to the development of frontier AI models. We’ve raised $40M+ in funding, and our AI recruiter has powered more than 1 million AI-led interviews as our global network of experts expands to form the human intelligence layer for AGI.
Job Description
Job Title: Sales / CRM Ops
Job Type: Contractor (Part time)
Location: Remote
Job Summary:
Join our customer's team as a Sales / CRM Operations Specialist and play a pivotal role in optimizing sales processes and enabling data-driven decision making. You will serve as the Salesforce expert, empowering teams to maximize CRM utilization, streamline sales workflows, and deliver exceptional operational support. Your communication skills and operational expertise will help drive the team’s success in a dynamic, remote-first environment.
Key Responsibilities:
- Administer, customize, and optimize Salesforce to support evolving sales strategies and business needs.
- Develop, document, and enhance sales operations processes, ensuring consistency and efficiency across the team.
- Generate actionable reports, dashboards, and insights to inform critical business decisions and sales strategies.
- Serve as the go-to expert for CRM-related inquiries, providing training and support to end users and stakeholders.
- Collaborate with sales, marketing, and leadership teams to ensure data integrity, alignment, and operational excellence.
- Monitor and analyze key sales performance metrics for continuous improvement opportunities.
- Lead or participate in special projects to support the scaling and optimization of customer operations.
Required Skills and Qualifications:
- Minimum 3 years of hands-on experience in Sales Operations, CRM management, or a related field.
- Proven expertise in Salesforce administration and optimization.
- Strong understanding of sales processes, pipeline management, and CRM best practices.
- Exceptional written and verbal communication skills, with a talent for translating complex processes into clear documentation and training.
- Analytical mindset with the ability to interpret data and generate actionable insights.
- Highly organized, detail-oriented, and self-motivated with a proactive approach to problem-solving.
- Experience working in remote, cross-functional teams.
Preferred Qualifications:
- Salesforce certification(s) such as Salesforce Administrator or Advanced Administrator.
- Experience with additional CRM or sales enablement tools.
- Background in SaaS or technology-driven environments.