CRM Operations Specialist

$50 - $80/hourpay

Required Skills

CRM
Sales
Salesforce
About micro1
micro1 connects domain experts to the development of frontier AI models. Real-world expertise is turned into training data, evaluations, and feedback loops that improve how models perform. AI labs and enterprises use micro1 to train models and build reliable AI agents through advanced evaluations and reinforcement learning environments. Experts contribute directly to how AI systems learn, reason, and perform across domains like finance, healthcare, engineering, and more. Our platform identifies and vets top talent through an AI recruiter, enabling high-quality contributions at scale.
Our goal is to enable 1 billion people to do meaningful work by applying their expertise to AI. We’ve raised $40M+ in funding, and our AI recruiter has powered over 1 million AI-led interviews as our global network of experts grows into the human intelligence layer for AI.

Job Description

Job Title: Sales / CRM Ops


Job Type: Contractor (Part time)


Location: Remote


Job Summary:

Join our customer's team as a Sales / CRM Operations Specialist and play a pivotal role in optimizing sales processes and enabling data-driven decision making. You will serve as the Salesforce expert, empowering teams to maximize CRM utilization, streamline sales workflows, and deliver exceptional operational support. Your communication skills and operational expertise will help drive the team’s success in a dynamic, remote-first environment.


Key Responsibilities:

  1. Administer, customize, and optimize Salesforce to support evolving sales strategies and business needs.
  2. Develop, document, and enhance sales operations processes, ensuring consistency and efficiency across the team.
  3. Generate actionable reports, dashboards, and insights to inform critical business decisions and sales strategies.
  4. Serve as the go-to expert for CRM-related inquiries, providing training and support to end users and stakeholders.
  5. Collaborate with sales, marketing, and leadership teams to ensure data integrity, alignment, and operational excellence.
  6. Monitor and analyze key sales performance metrics for continuous improvement opportunities.
  7. Lead or participate in special projects to support the scaling and optimization of customer operations.


Required Skills and Qualifications:

  1. Minimum 3 years of hands-on experience in Sales Operations, CRM management, or a related field.
  2. Proven expertise in Salesforce administration and optimization.
  3. Strong understanding of sales processes, pipeline management, and CRM best practices.
  4. Exceptional written and verbal communication skills, with a talent for translating complex processes into clear documentation and training.
  5. Analytical mindset with the ability to interpret data and generate actionable insights.
  6. Highly organized, detail-oriented, and self-motivated with a proactive approach to problem-solving.
  7. Experience working in remote, cross-functional teams.


Preferred Qualifications:

  1. Salesforce certification(s) such as Salesforce Administrator or Advanced Administrator.
  2. Experience with additional CRM or sales enablement tools.
  3. Background in SaaS or technology-driven environments.

This job is currently closed and not accepting applications. Thank you for your interest!

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